AutoToyStore.com Warranty and Returns Policy

How to Return:

NO RETURNS ACCEPTED WITH OUT A RETURN AUTHORIZATION. This can be obtained by calling us @ (952) 944-2381.

No returns on items after 30 days.

Any cancelled unshipped credit card order will refunded by check, less 5%.

All custom orders are not refundable or returnable. This includes all orders for custom seats.

The harnesses are not returnable.

The Colgan Bras are subject to an 18% restocking fee. The buyer is responsible for the shipping cost of the item to the Colgan Factory.No refunds or exchanges after 14 days of the shipment.

The Cobra seats have a 25% restocking charge, less the inbound and outbound freight to our faculity in Bloomington, MN. for inspection and then on to the distributor, Sube Sports in Huntington Beach, California.They must arrive in "Brand New" resalable condition. No refunds or exchanges after 10 days of the shipment, as prescribed by the Cobra Seat distributor, Sube Sports.

The Car Capsules are subject to an 18% restocking fee. The buyer is responsible for the shipping cost of the item to the PDK Car Capsule Factory.No refunds or exchanges after 14 days of the shipment.

The Corbeau and Sparco seats have a 20% restocking charge, less the inbound and outbound freight. No refunds or exchanges after 14 days of the shipment.

The ProCar seats have a 25% restocking charge, less the inbound and outbound freight. No refunds or exchanges after 14 days of the shipment.

 

There are four important things to remember:

1. Call the Returns Department at (952) 944-2381 to obtain a Return Authorization number. Complete a Return Label and put it on the outside of the shipping box with the authorization number. No credit will be given without prior authorization. All returns are subject to approval by the management of Auto Toy Store.

2. Return the product in the original box with a copy of the invoice. All new merchandise must be in its original salable condition when received. Please be sure to include all of the original material that the manufacturer sent with the merchandise.

3. Ship using UPS, RPS, US Mail, or a similar service. All returns must be sent prepaid. Shipping costs are the responsibility of the original purchaser. No collect shipments will be accepted. Insure the part for full value to protect yourself against loss.

4. After you have received your "return Authorization" please send all returns to whatever address you are given when you call for a return authorization. Note: A company refund check will be processed upon receipt and inspection of merchandise. Returned item(s) must meet manufacturers warranty criteria as stated above.

How to Return Items Damaged in Shipping:

1. To return product due to shipping damage caused by RPS, please call 1 (800) 762-3725. RPS will send a return tag directly to you. The product will be sent to RPS for inspection. The damage claim will be determined within four weeks.

2. To return product due to shipping damages by caused Federal Express, please call 1 (800) 463-3339 to initiate the claim. The procedures vary depending upon individual circumstances.

3. To return product due to shipping damage caused by any other carrier, please call our returns department at (952) 944-2381